INVESTING IN OUR HOMES

INVESTING IN OUR HOMES

MAKING SURE THAT WE INVEST IN OUR EXISTING PROPERTIES IS ONE OF OUR KEY AIMS.


Last financial year we spent more than £18 million improving and maintaining our homes. We did this using our in-house team, Property Services, as well as external contractors. This means that all of our properties meet or exceed the national Decent Homes Standard set by the Government.


It is also important that we ensure that our properties are safe for tenants and their families to live in, so we have in place arrangements for completing regular gas and electrical safety checks, and where needed arrangements to deal with legionella and asbestos management and fire risk assessments.

6562 Gas safety checks
3950 Electrical safety inspections
46,728 Responsive repairs
934 Fire risk assessment and reviews
352 New kitchens
128 New bathrooms
370 New heating systems
53 New roofs

DELIVERING A
BETTER SERVICE


We have completely reviewed the way our scheduling software works to ensure that jobs undertaken by our in-house contractor, Property Services can be appointed quicker and more effectively.

We have also re-tendered the work that is undertaken by contractors rather than our in-house team. This has delivered better value for money and implemented a better way in which contractors receive work orders electronically, allowing them to update progress in real time.