Our 2020 Business Plan provides a framework for our work in every area of our business. This report highlights some of the achievements we have had across our six strategic aims which are to:
- Provide more and better homes
- Support individuals and communities to achieve independence
- Create opportunities
- Work as one team to ensure we all contribute to our business achievements
- Develop a stronger organisation to deliver maximum results
- Put customers at the heart of what we do to ensure our decisions are driven by customers’ needs and aspirations.