Improving future prospects
We recognise that to make our neighbourhoods great places to live we need to help people achieve their aspirations, and improve their future prospects. Since its launch, our Progress Futures service has supported 797 customers and helped 330 of them into employment, education and training.
During the year, we supported 163 customers and, so far, 52 of them have gone on to obtain permanent employment or to access education, training, work placements and volunteering.
We supported 163 customers and, so far, 52 of them have gone on to obtain permanent employment or to access education, training, work placements and volunteering.
We have helped five customers gain apprenticeship roles in the Group.
Creating new opportunities
Of the customers we have helped, five have been recruited by the Group into apprenticeship roles. We have recruited a bricklayer, electrician, joiner, customer service and housing assistant, and an income collection and community safety assistant. We have also provided work experience opportunities which have helped individuals gain skills, increased confidence and support their journey to employment.
We have also offered support to a further 504 people through community-based job clubs. This year we introduced the Outcome Star to measure the impact of the Progress Futures service on customers’ wellbeing.
79% of customers indicated an overall positive impact on their skills and wellbeing.
Other work this year includes delivery of the ‘Age of Opportunity’ project which supports people over 50 into employment, and continuing to run our community-based training courses.
We held 200 events across the UK where supported living customers got an opportunity to tell us what they think about our services.