Delivering better service differently
More of you prefer to contact us by phone, email or online via our website or social media.
Fewer people were using our offices and throughout 2016 and 2017 it became clear that running some of them no longer provided value for money. To deliver better service, we needed to change the way we delivered it.
Therefore, we took the difficult decision to close some of our offices. Instead we offer appointments at your home or in a private meeting room in one of our nearby schemes. In areas such as Partington we continue to operate a monthly drop-in surgery at a convenient local venue. We’ve also expanded the number of ways you can contact us.