Welcome to our Winter newsletter. It’s been a busy year and we have made significant improvements in many areas. We have exciting plans for 2019 to continue this progress and make a positive impact in the communities we serve.

It’s very early days, but we are currently exploring whether we can offer a better service to our customers by working in partnership with another small, local housing association. We may yet decide that joining forces does not deliver the benefits to our customers that we anticipate, but we will keep you fully informed over the coming months and seek customers’ views when appropriate. Rest assured that our discussions will be guided by what will enable us to deliver the best service to customers.

I’d also like to take this chance to wish you all a very happy 2019!