OUR STRATEGIC PLAN

OUR STRATEGIC PLAN

Our 2020 Business Plan provides a framework for our work in every area of our business. This report highlights some of the achievements we have had across our six strategic aims which are to:

Provide more and better homes

Support individuals and communities to achieve independence

Create opportunities

Work as one team to ensure we all contribute to our business achievements

Develop a stronger organisation to deliver maximum results

Put customers at the heart of what we do to ensure our decisions are driven by customers’ needs and aspirations.