Contents

03 Chair's foreword

04 Chief Executive's foreword

05 Our vision and values

06 Our strategic aims

07 Our homes

08 Progress in numbers

09 Our response to Covid-19

10 Building homes

11 Supporting independence

12 Creating opportunities

13 Customers at the heart

14 Stronger organisation

15 Our pledges

16 Operating review

17 Value for Money

18 Board and governance

19 Executive Team

20 Awards and accreditations

21 Stories of Progress

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