Our vision and values

Our vision

To have a positive impact on people and communities by providing high-quality homes, supporting independence and creating opportunities.

Our values

Progress Housing Group’s employees and non-executive directors are committed to working together to achieve the organisation’s strategic aims. We have identified the following values below, which underpin everything we do.

People-focused

People are at the heart of our business. By treating everyone fairly and understanding their diverse needs and strengths, we can serve them better and provide services that positively impact their lives.

Forward-thinking

We search for solutions and ideas that overcome the challenges faced by our tenants, customers, communities and partners.

Genuine

We are open and honest, with a friendly, enthusiastic and energetic way of working, which is true to what we stand for.

Expert

We lead the way through our knowledge and expertise, investing for a strong future and excelling in all we do to provide the best possible standards of service.

Collaborative

We work in partnership with our tenants, customers, colleagues, local communities and other experts, bringing everyone together to achieve more.

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