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  • Pages
01 Progress Annual Report 2021/22
02 Contents
03 Chair's Foreword
04 Group Chief Executive's Foreword
05 Our vision and values
06 Our homes
07 Progress in numbers
08 Investing in homes
09 Supporting independence
10 Creating opportunities
11 Customers at the heart
12 A strong and responsible organisation
13 Our pledges
14 Awards and accreditations

Our pledges


The Group has undertaken several pledges and commitments aligned with our shared vision and values.


Homes for Cathy commitments


We have united with other housing associations and homelessness charities to help end homelessness. We have signed up to nine Homes for Cathy homelessness commitments, developed with Crisis, which guide and benchmark best practices within our organisation.


CIH Make a Stand pledge


We have pledged to Make a Stand against domestic abuse. The Chartered Institute of Housing has developed the pledge in partnership with Women’s Aid and the Domestic Abuse Housing Alliance to enable housing organisations to make a visible commitment to support people experiencing domestic abuse.


CIH Equality and Diversity Charter


We are committed to the CIH Equality and Diversity Charter to help us strive for a better balance in opportunities, resources, and decision-making processes for employees, customers and communities.


National Housing Federation's Commitment to Refer


We have signed up to the National Housing Federation's Commitment to Refer to make a positive, public statement that shows housing associations are serious about ending homelessness.


Disability Confident Employer


Disability Confident organisations play a leading role in changing attitudes for the better.


Respect Charter


We have signed up for the new Respect Anti-social Behaviour Charter for housing. The charter aims to improve the anti-social behaviour services of housing bodies.


Time for Change


Progress Housing Group signed the Time to Change Pledge in 2019, signalling our commitment to helping break the silence and end the stigma around mental health.


Stop Social Housing Stigma (formerly known as the ‘See the Person’ campaign)


We are a founder supporter of See the Person. This national tenant-led campaign was established in 2017 to help smash the stereotype publicity around social housing. We continue to actively support the Stop Social Housing Stigmacampaign, promoting the value and benefit our tenants and customers bring to our communities.


Dementia Friends


The Group supports Dementia Friends, an Alzheimer's Society initiative to change people’s perceptions of dementia.


South Ribble Dementia Action Alliance


We are members of the South Ribble Dementia Action Alliance as part of our commitment to improving the lives of those living with dementia and their carers.


Harry's Pledge


The Group has committed to working towards Harry's Pledge, which includes making offices and community spaces we offer as accessible as possible, installing ‘Changing Place’ toilets in any new offices open to the public, and being a 'carer friendly' employer.


Living Wage


Progress Housing Group was an early supporter and became a Living Wage employer in 2013. Currently, some 7,000 employers across the UK are signed to the agreement, benefitting around 250,000 employees.


Learning Disability England


We are a member of Learning Disability England.


Learning Disability and Autism Housing Network


We are a member of the newly formed Learning Disability and Autism Housing Network.


Supported Housing in Partnership (SHiP)


We are a member of SHiP.


Voluntary Organisations Disability Group (VODG)


We are a member of VODG.


Project SEARCH


Project SEARCH is an international transition to work programme committed to transforming the lives of young people with learning disabilities and autism.


Network groups


We have several employee-led networks:

  • LGBTQ+
  • Roots (multicultural)
  • Carers Together
  • Menopause

Accessible communications


We are committed to ensuring information for our customers is accessible to all. Some of our initiatives include:

  • Offering BSL interpreting services
  • Access to LanguageLine
  • Plain English reviews of tenant communications as standard
  • EasyRead training for employees
  • Guidelines and training for employees on using inclusive and accessible language

Kickstart


We joined the government's Kickstart Scheme to offer fully paid work placements for six months to give young people receiving Universal Credit a stepping stone into paid employment.


Supporting Carers Week


Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face, and recognise their contribution to families and communities throughout the UK.


Breastfeeding friendly


We welcome and support breastfeeding families.


A diverse recruitment strategy


We are very pleased to be advertising all of our vacancies on significantly more diverse channels, including:

www.BMEJobs.co.uk www.LGBTJobs.co.uk www.DisabilityJob.co.uk


Gas Safety Week


We support the annual national gas safety campaign to help you promote gas safety and keep people safe.


National Social Housing Safety and Compliance Week


National Social Housing Safety and Compliance Week is an annual event highlighting safety and compliance at all levels within Social Housing. We pledge to keep our tenants safe by maintaining and continuously improving home safety standards.


White Ribbon and 16 Days of Action


We support the annual White Ribbon and 16 Days of Action campaigns to end domestic abuse.


Starts at Home


Starts at Home is a national day of action where our members and campaign supporters unite to showcase the value of supported housing.


Learning Disability Week


We support Mencap's annual Learning Disability Week.


Zero Carbon Club


With decarbonisation at the heart of the social housing sector's agenda, more than 30 leading social landlords have joined forces to create the Zero Carbon Club. The group represents over half a million homes across the UK and a combined turnover of £3.1 billion.

Awards and accreditations

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